MANAV RACHNA INTERNATIONAL INSTITUTE OF RESEARCH AND STUDIES
(Formerly MANAV RACHNA INTERNATIONAL UNIVERSITY )
Deemed to be University under section 3 of the UGC Act,1956
Grievance Redressal Portal – MRIIRS
Steps to raise any type of Grievance on EMS portal:
- Go to EMS Portal: https://mrei.
icloudems.com/ - Enter EMS login id and password.
- Clicks on “Grievances Complaint ” Icon ,Select the nature of Grievance (For E.g. – Issues related to Academics, Accounts, Gender Harassment, Library etc), defines a title and describes the Grievance in detail (can attach files if required), Click on Submit.
- Grievance Complaint number will be generated on the portal for future reference. Mail will be sent to the concerned authority with the Grievance complaint number.
- Grievance will be reflected on EMS Portal of the competent authority and accordingly the competent authorities will take an appropriate decision.
- Decision will be communicated to the applicant through his/her EMS portal, he/she can check the last response/comment updated by the concerned authority and status (Open/ In progress/ completed) for each Grievance.
*Above Facility is open for both Students /Teaching Staff.
Guidelines regarding withdrawal and refund of fee for UG, PG and Ph.D for Academic Session 2023-24 – Click here
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