Guest Session on Ethical Decision-Making in Hospitality Industry

The faculty of Hotel Management organized a Guest Session on Ethical Decision Making in Hospitality Industry on 2nd September 2022. A total of 25 participants attended the session. The resource person of the session was Mr. Varun Chopra – Front office Manager at Radisson Blu Faridabad. He explained that Ethical decision making has become an integral part of management practices that are used within the hospitality industry. All managers have to be honest in their dealings with all the relevant stakeholders in their industry. Clients and suppliers alike prefer dealing with an honest individual and will feel duty bound to return the favor. Fairness is also another principle that is of essence in the hospitality industry. In the day to day running of the business, the manager will have to make certain decisions that will require him to exercise his sense of justice. The manager must apply fairness across the board when carrying out his daily duties. The day concluded with a discussion with the students on this insightful topic