Helpline no. 0129-4259000

Helpline no. 0129-4259000

         

MANAV RACHNA INTERNATIONAL INSTITUTE OF RESEARCH AND STUDIES

(Formerly MANAV RACHNA INTERNATIONAL UNIVERSITY )

Deemed to be University under section 3 of the UGC Act,1956

Grievance Redressal Portal – MRIIRS

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Steps to raise any type of Grievance on EMS portal:

  1. Go to EMS Portal: https://mrei.icloudems.com/
  2. Enter EMS login id and password.
  3. Clicks on “Grievances Complaint ” Icon ,Select the nature of Grievance (For E.g. – Issues related to Academics, Accounts, Gender Harassment, Library etc), defines a title and describes the Grievance in detail (can attach files if required), Click on Submit.
  4. Grievance Complaint number will be generated on the portal for future reference. Mail will be sent to  the concerned authority with the Grievance complaint number.
  5. Grievance will be reflected on EMS Portal of the competent authority and accordingly the competent authorities will take an appropriate decision.
  6. Decision will be communicated to the applicant through his/her EMS portal, he/she can check the last response/comment updated by the concerned authority and status (Open/ In progress/ completed) for each Grievance.
*Above Facility is open for both Students /Teaching Staff.

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